Thomson Reuters Hiring Freshers/Exp as Software Engineer in Bangalore on July 2013

Company Name: Thomson Reuters

Designation:  Associate System Engineer

Experience:  1-1.5 Years

Qualification:  BE/B.Tech/MCA/M.Sc

Location: Bangalore 

Salary:  As per Industry

Job Details:

Eye on glass monitoring, raising tickets for each monitoring 
Managing multiple monitoring screens 
Performing the backup activity for servers 
Access provisioning request to engineers. Timely response to e-mails and requests 
Customer service: take ownership and manage all support cases via emails/ticketing systems 
Provide regular updates to end users/requester and close of their queries within agreed timescales. 
Problem escalation to the second level team and follow the defined process. 
Attend team meeting and conf call and identify and highlight any issue with process. 
Must be a team player 
Working with second level team during major outages. 

Apply Mode: Online

Apply Details : Click Here