Company Name: HCL Technologies
Designation : Technical Support
Experience: Fresher 2013 Batch
Qualification: BE/B.Tech (CS/IT/EEE/ECE/E&I), BCA/BSc - (CS / IT / Mathematics / Statistics)
Location: Bangalore
Salary: As Per Industry
Walkin Date: 26th July 2013
Walk-in Time: 9 AM - 12 PM
Walk In Venue:
Designation : Technical Support
Experience: Fresher 2013 Batch
Qualification: BE/B.Tech (CS/IT/EEE/ECE/E&I), BCA/BSc - (CS / IT / Mathematics / Statistics)
Location: Bangalore
Salary: As Per Industry
Job Details:
HCL Walk-in at Chennai For Freshers 2013 Passed Out On 26th July 2013
Soft Skills :
* Excellent communication and conversation skills (Verbal and Written)
* Good documentation skills
* Good working knowledge of MS OFFICE
* Should have good customer handling skills
* Able to handle unforeseen situations
* High level of acceptance
* Can drive HCLs value and its methodology
Technical Skills / Experience/Certification requirements :
* Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
* Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
* Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
* Ability to learn new information quickly and the willingness to do so at all times
* Ability to work flexible hours from time to time to cover for other staff
* Should have understanding of IT Environment and ready to learn new processes and technologies
* Customer Focus
* Teamwork
* Technical Expertise
* Interpersonal Effectiveness
* Concern for Order and Quality
* Knowledge of basic Networking and other technologies
* Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
* Good to have basic understanding of Client Server Architecture, OS
* CCNA/MCP/MSCAPreferred
HCL Walk-in at Chennai For Freshers 2013 Passed Out On 26th July 2013
Soft Skills :
* Excellent communication and conversation skills (Verbal and Written)
* Good documentation skills
* Good working knowledge of MS OFFICE
* Should have good customer handling skills
* Able to handle unforeseen situations
* High level of acceptance
* Can drive HCLs value and its methodology
Technical Skills / Experience/Certification requirements :
* Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
* Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
* Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
* Ability to learn new information quickly and the willingness to do so at all times
* Ability to work flexible hours from time to time to cover for other staff
* Should have understanding of IT Environment and ready to learn new processes and technologies
* Customer Focus
* Teamwork
* Technical Expertise
* Interpersonal Effectiveness
* Concern for Order and Quality
* Knowledge of basic Networking and other technologies
* Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
* Good to have basic understanding of Client Server Architecture, OS
* CCNA/MCP/MSCAPreferred
Apply Mode: Walkin
Walkin Date: 26th July 2013
Walk In Venue:
SNR Sons College Auditorium,
SNR College Road,
Coimbatore 641 006
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